Government schemes
1.Warm home discount
You could get £150 off your electricity bill for winter 2024-2025 under the Warm Home Discount Scheme.
If you live in England and Wales you qualify if you either:
- get the Guarantee Credit element of Pension Credit
- are on a low income and have high energy costs
If you live in Scotland you qualify if you either:
- get the Guarantee Credit element of Pension Credit
- are on a low income in Scotland and meet your energy supplier’s criteria for the scheme
The Warm Home Discount scheme is not available in Northern Ireland. Find out about the Affordable Warmth scheme.
You may also be able to get help for energy-saving improvements to your home if you get certain benefits or live in social housing.
2.Other help
If you’re struggling to pay your energy bill you can also get:
- advice on support to help with energy bills from Perennial
- extra support from your energy supplier – for example if you’re disabled or have a long-term health condition
- grants to help pay off debts to your energy supplier
- help from the Household Support Fund from your local council
If you cannot afford to top up your prepayment meter
- You can ask for temporary credit from your supplier. You will have to pay this back.
- You may also be able to get a fuel voucher. This is a code given to you in a letter, text message or email which you can use to add credit to your gas card or electricity key.
3.Perennial's support
If you need help or information on accessing support for your energy costs or advice on how to access the Government Schemes, or you’re not sure if you are receiving all the welfare benefits you are entitled to or to offer you, we can help.
Simply fill in our Services Contact Form or call our Helpline on 0800 093 8543 and one of the team will be in touch.
All advice is free and fully confidential.
The helpline is open 9am – 4.30pm Monday, Tuesday, Thursday and Friday. Open 10am – 4.30pm on Wednesday. Excludes bank holidays.
