How we help

At Perennial we can support you through many of life’s challenges. Our friendly and experienced team are here to help you and your family with the things that we can all face from time to time – this includes money worries, ill health, homelessness, redundancy, bereavement or family issues.

For confidential help and support please complete our Services Contact Form. If you’d prefer to talk to a member of our team, please call our Helpline on 0800 093 8543 (Open 9am – 4.30pm Monday, Tuesday, Thursday and Friday. Open 10am – 4.30pm on Wednesday. Excludes bank holidays). 

If you have any questions about our services and eligibility you can call our Helpline on the number above.

Please note: Perennial’s helpline will be closed Thursday 13 and Friday 14 June for staff training. Thanks for your understanding.

If you need help with your mental or physical wellbeing during this time, you can download our Health and Wellbeing app which will provide you with access to a 24/7 support service.

Or you can call the In The Moment support service directly on 0808 196 2016, provided in partnership with Spectrum Life – just mention you are calling from Perennial.

Whilst our team are ready to support you with many of life’s challenging events, we’re not mental health specialists. If you are in an emergency situation, please call 999 or find out more about organisations that can help you here.